Carpet Tips/FAQs

What is twist?

Twist is the number of turns put in the carpet fiber or yarn. Almost all carpets have twisted yarns. Yarns that are twisted tighter have a different feel than those that are less tight. As a general rule, the more twist on a fiber, the better performance you can expect.

If I bend the carpet and see the backing does this mean the carpet is low quality?

No. All carpets, except woven carpets, are made with spaces between the tufts (ends). Remember, except for stairs, carpet lies flat on the floor. You can feel the thickness or density of different carpets by sticking your fingers in the pile, but do it on a flat surface. As a general rule thicker, tighter, denser, higher twist carpets perform better.

Can I save money by buying less expensive carpet and putting the best cushion under it?

There is no question that a good cushion is critical to carpet performance, but remember that you walk directly on the carpet so you want carpet constructed to meet your needs and lifestyle. If you buy a cheaper carpet that doesn’t meet your needs, you will have a cushion that feels great, but you may not be satisfied with look or wear of your carpet.

If I know the weight or other technical specifications, can I compare products?

Using technical specifications of a product can give you a guide, but there are many other factors that can alter the comparison. For example, two carpets made to the same specifications but made of different fibers will perform look and feel differently in the same environment.

Where does the new carpet odor come from and how long will it last?

The odors are caused by low levels of volatile organic chemicals (VOCs), most of which are harmless and usually dissipate within 48-72 hours after installation. In most cases, these VOCs are not harmful, but people with bad allergies or sensitivity to latex may want to vacate the area for 48-72 hours and keep it well ventilated.

Does new carpet contain formaldehyde?

No, formaldehyde is not used in modern day carpet manufacturing.

What is corn-based carpet fiber?

Some carpet manufacturers are now using innovative manufacturing processes to make carpet from the sugar derived from corn kernels. These carpets are considered eco-friendly as corn is a rapidly renewable resource and using these products reduces our dependence on petroleum.

What are the differences between shading and color fading?

Shading is the term for color differences between areas, caused by normal wear and random pile lay direction. The sides of carpet fibers reflect, appearing brighter and lighter than the ends. Color fading is the result of the carpet becoming lighter in color due to contact with sunlight.

Why does my carpet appear to be shedding?

Shedding or piling is very normal for new carpeting, especially those made with staple carpet fibers, as opposed to bulked continuous filament fibers. When the yarn is sheared at the factory pieces will fall into the pile of the carpet, which become loose after installation. Most shedding will stop in a short time with regular vacuuming. Some take longer than others and this is determined by the way the carpet was manufactured.

Is any carpet mold and mildew resistant?

Most synthetic carpet fibers are mold and mildew resistant such as polyester, nylon, acrylic and triexta. Regardless, if moisture reaches between the carpet and the subfloor, where it sits for an extended period of time, mold can grow and cause issues.

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